IntroVid Terms of Service

Effective date: October 19, 2026
Provider: Deliverimates LLC (“Automate Boring,” “we,” “us”), 644 Crystal Springs Ct, Danville, CA 94506

These Terms govern use of IntroVid by AutomateBoring.ai, including the app at https://introvid.automateboring.ai and the product pages at https://www.automateboring.ai/introvid (together, the “Service”). Part A applies to employers, recruiters, and staffing teams who create an account (“Customers”). Part B applies to job candidates who receive an interview link (“Candidates”). Part C applies to everyone.

How we handle personal data is described in the IntroVid Privacy Policy.

Part A — Customer Terms

1. The Service

IntroVid is an asynchronous, one-way video screening tool for hourly hiring. Customers create jobs and interview questions and invite Candidates by email, shareable link or QR code, and (once carrier registration is complete) SMS. Candidates record video or audio answers on their phone, without creating an account. Recordings are transcribed. On paid plans, an AI model produces an advisory summary and fit score from the transcript. A human at the Customer makes every hiring decision. IntroVid never automatically rejects or advances a Candidate.

2. Accounts

• You must be at least 18 and authorized to act for the organization you sign up for. That organization is the “Customer” bound by these Terms.
• Each user belongs to one workspace. Workspace admins control members, settings, retention, and integrations.
• Keep your credentials secure (including your Google sign-in, if used). You are responsible for activity under your workspace. Tell us promptly at automateboringai@gmail.com if you suspect unauthorized access.
• We may require email and phone verification before enabling certain features (for example, SMS).

3. Your responsibilities as an employer

You are the employer (or act for one) and you control how IntroVid is used in your hiring. You agree that:

1. Lawful hiring use. You will use the Service only for lawful recruiting and in compliance with all applicable employment, anti-discrimination, privacy, and consumer-protection laws, including Title VII, the ADA, the ADEA, and guidance from the EEOC, plus state and local laws.
2. Notices and consents. You will give every notice and obtain every consent the law requires before a Candidate is interviewed or their recording is analyzed. This includes, where applicable, the Illinois Artificial Intelligence Video Interview Act (notice that AI may be used, an explanation of how it works and what it evaluates, and consent before the interview), New York City Local Law 144 (bias audit and candidate notice for automated employment decision tools), and California, Colorado, and other state requirements. IntroVid shows Candidates a consent screen, but that screen does not replace your own legal obligations.
3. No decisions solely by AI. You will not use AI output (summaries, fit scores, flags, or recommendations) as the sole basis for any hiring decision, including rejecting a Candidate or deciding who gets an in-person interview. A qualified human must review the Candidate’s actual answers before any decision.
4. Accommodations. You will offer reasonable accommodations and alternative ways to apply (for example, a phone call, a written response, or an in-person interview) to any Candidate who asks, including for disability or language needs, and you will not penalize a Candidate who asks.
5. Questions. You will not ask questions that seek protected-characteristic information (such as age, race, religion, disability, pregnancy, national origin, or marital status) or that are otherwise unlawful.
6. Contact permission. You will only invite people who have applied or otherwise expressed interest in a role with you, and you have the right to contact them by email or SMS. When sending SMS you must confirm (attest) that you have this relationship and consent; we rely on that attestation.
7. Data requests. You will respond to Candidate requests (access, deletion, accommodation) as the law requires, and you will use the Service’s deletion and retention tools to meet deadlines, including the Illinois requirement to delete a Candidate’s videos within 30 days of a request.
8. Retention settings. You are responsible for choosing a retention period that fits your legal obligations and for placing legal holds where needed.

4. Acceptable use

You will not, and will not let anyone else:

• send spam, unsolicited messages, or messages to people who have not applied or opted in;
• invite anyone under the minimum legal working age for the role, or under 16 in any case;
• use the Service for surveillance, for non-hiring purposes, or to evaluate appearance, voice, accent, or protected characteristics;
• upload unlawful, infringing, harassing, or harmful content;
• probe, scan, or test the Service’s security, bypass usage limits or SMS safeguards, or interfere with other workspaces;
• reverse engineer the Service, or copy it to build a competing product;
• resell or white-label the Service except as allowed by your plan.

We may pause SMS, suspend features, or suspend a workspace to address abuse, unusual traffic, legal risk, or non-payment. Where practical we will tell you first.

5. Plans, fees, and billing

• Plans. Free (limited reviews; AI summaries and fit scores not included), Starter ($49 per month), and Pro (custom pricing under an order form). Current plan limits are shown in the app and on our pricing page.
• Payment. Paid plans are billed in advance through Stripe. You authorize us and Stripe to charge your payment method for subscription fees, any usage-based charges shown on the pricing page, and applicable taxes. We do not store full card numbers.
• Renewal. Subscriptions renew automatically each billing period until cancelled.
• Price changes. We will give at least 30 days’ notice before a price increase takes effect for your next billing period.
• Late payment. If a charge fails, we may downgrade or suspend paid features until it is paid.
• Pro plan. If you have a signed order form, its terms control over this Section for pricing and billing.

6. Cancellation

• You can cancel anytime from billing settings (or by contacting support). Cancellation takes effect at the end of the current billing period; you keep paid features until then.
• Fees already paid are non-refundable except where required by law or stated in an order form.
• After cancellation your workspace reverts to the Free plan (or closes, if you ask). Candidate data continues to follow your retention settings unless you ask us to delete it sooner.

7. SMS program terms

These terms describe the IntroVid SMS program that Customers use to reach Candidates.

• Program name: IntroVid Interview Notifications.
• Purpose: interview invitations and reminders about a job application the recipient started with an employer using IntroVid. No marketing messages.
• Message frequency: up to 4 messages per application.
• Cost: Msg & data rates may apply.
• Opt out: reply STOP to cancel (STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also work). You will get one confirmation message and no further IntroVid SMS for that employer’s workspace.
• Help: reply HELP for help, or contact automateboringai@gmail.com.
• Carriers: carriers are not liable for delayed or undelivered messages.
• Eligibility: US (+1) mobile numbers only.
• Privacy: mobile numbers and SMS opt-in data are not shared with or sold to third parties for marketing. See the Privacy Policy.

SMS is available only after carrier registration is complete and your workspace passes verification. Customers must not use IntroVid SMS for any purpose other than the one above.

8. Integrations

If you connect a Zapier webhook or another integration, we will send the data you configure (for example, Candidate name, email, and AI score) to that destination. You are responsible for that destination and how it uses the data. We are not responsible for third-party services.

9. Data and confidentiality

• Your data. You own the jobs, questions, and other content you add, and, as between you and us, the Candidate data you collect (“Customer Data”). You give us a limited license to host, process, transmit, and display Customer Data only to provide, secure, and support the Service and as described in the Privacy Policy.
• Our role. For Candidate data, we act as your service provider/processor. A Data Processing Addendum is available on request.
• No AI training. We do not use Customer Data, recordings, audio, or transcripts to train AI models, and our AI vendors are configured not to either.
• Staff access. Our staff access workspace data only for support, security, or legal reasons, through audited access.
• Aggregate data. We may use de-identified, aggregated usage metrics (not Candidate content) to operate and improve the Service.

Part B — Candidate Terms

If you received an IntroVid interview link:

1. Who you’re dealing with. The employer that invited you decides whether to use IntroVid, what questions to ask, how long recordings are kept, and every hiring decision. We provide the software.
2. No account needed. Your link is personal to you. Please don’t share it or record answers for someone else.
3. Consent. Before recording, you will see a notice explaining how your answers are used, including that AI may summarize transcripts as advisory input and that a human makes the decision. You choose whether to continue.
4. Alternatives and accommodations. If you need an accommodation or prefer a different way to apply (for example, audio only, a written answer, or a call), contact the employer. You can also email automateboringai@gmail.com and we will pass your request to the employer. Audio-only recording is available if your camera doesn’t work.
5. Your content. You keep ownership of your answers. You let the employer and us use them only to review your application and run the Service, as described in the Privacy Policy.
6. Be honest and respectful. Don’t upload anything unlawful, harmful, or that isn’t yours.
7. Messages. SMS terms in Section 7 apply. Reply STOP to stop texts.
8. Deletion. You can ask to have your recordings deleted. See the Privacy Policy.

Part C — Terms for Everyone

10. Intellectual property

We (and our licensors) own the Service, including the software, design, and IntroVid and AutomateBoring.ai names and logos. These Terms do not give you any ownership in them. If you send us feedback, we may use it without obligation to you.

11. Third-party services

The Service relies on third-party providers (listed in the Privacy Policy). Their availability is outside our full control.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Transcripts and AI output may be incomplete or wrong; for example, audio may be unclear or a Candidate may speak a language the transcription does not support. AI output is advisory only and is not legal, employment, or hiring advice. We do not guarantee that any use of the Service complies with the laws that apply to your hiring.

13. Limitation of liability

TO THE EXTENT ALLOWED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US $100.

14. Indemnity

Customers will defend and indemnify us against third-party claims (including Candidate and regulator claims) arising from the Customer’s hiring decisions, questions, failure to provide required notices or consents, or breach of Sections 3, 4, or 7.

15. Termination

• You may stop using the Service at any time (see Section 6 for paid plans).
• We may suspend or terminate access if you materially breach these Terms, if required by law, or to prevent harm, with notice where practical.
• On termination, we will delete or return Customer Data per your retention settings and the Privacy Policy, except data under legal hold or that we must keep by law (for example, SMS opt-out records). Sections 9–19 survive.

16. Governing law and disputes

These Terms are governed by the laws of California, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in California.

17. Changes

We may update these Terms. We will post the new version with a new effective date and, for material changes, notify Customers by email or in the app at least 30 days before they take effect. Continued use after that means you accept the changes.

18. General

These Terms (plus any order form and DPA) are the whole agreement for the Service. If a provision is unenforceable, the rest stays in effect. You may not assign these Terms without our consent, except with a merger or sale of your business. Neither party is liable for delays caused by events beyond its reasonable control.

19. Contact

Deliverimates LLC
644 Crystal Springs Ct, Danville, CA 94506
automateboringai@gmail.com